About Infosurv
A leading market research firm based in Atlanta, Georgia
Infosurv, Inc. is a market research firm based in Atlanta, Georgia and located in the heart of the Buckhead business district at Tower Place 100 (pictured above at left). Since its inception in 1998, Infosurv has established itself as a recognized leader in the field of online survey research. A privately held corporation, we have served clients in a wide variety of industries and geographies. For more info about our marketing research company, please click here to request a free copy of our PDF format brochure.Infosurv Overview
Our years of experience and expertise have made us the trusted online survey provider to 200+ Fortune 500 corporations, major government agencies, national associations, smaller companies and non-profit organizations. Click here to learn more about our clients.Infosurv has PhD level researchers, experienced project managers, and a highly trained technical and analytical staff ready to cater to our clients' every need. We possess a unique combination of market research expertise and technical prowess that allows us to deliver superior results for our clients.
Infosurv, Inc. is listed in Dun & Bradstreet's database of privately held corporations and is an active member of the Better Business Bureau of Metropolitan Atlanta.
For more information regarding our marketing research company and services, please contact us via phone at 888.262.3186 or email, or request a free copy of our PDF format brochure.
Although we proudly serve clients around the world, our market research firm is based in Atlanta, Georgia. If you are ever in the Atlanta area, please feel free to stop by our office:
Infosurv, Inc.
3340 Peachtree Road, Suite 1450
Atlanta, GA 30326
Infosurv Mission
“To be the easy choice for online market research by offering an unrivaled combination of quality, speed, affordability, and service.”
~Infosurv Mission Statement
According to our 200+ clients, our mission is already accomplished. To see the love for yourself we encourage you to read our Top 100 Client Testimonials.
Infosurv clients know that high-quality research data is not incompatible with speed, affordability, and client service. Of course our clients expect quality data and insightful recommendations – but we consider that just a starting point. What sets Infosurv apart is our famous responsiveness and flexibility to client needs, fast project-turnarounds and competitive prices. How do we manage to offer high quality data, speed, affordability, and the best client service in the industry when the cliché is “pick any two?” Here’s the trick:
Quality -> We hire only the best researchers, project managers, analysts, and technical experts in the industry and then setup redundant quality assurance processes to assure consistent data accuracy and zero defect deliverables. We also take the time to understand our clients’ business problems and provide expert advice, insights, and consultation throughout the research process.
Speed -> We are well-known for our speedy project turn-around times and responsive client service. Since we are highly specialized and efficient when it comes to online research, we can turn around survey projects in days that take our competitors weeks. Responsiveness to our clients’ needs is a core value that is central to our culture.
Affordability -> Two words: volume and technology. Infosurv conducts 50% more research projects per year as most firms our size, so our staff never sits idle. We also leverage technology much more than other research firms, which improves our operating efficiency and lowers costs.
Service -> No one can speak to our level of client service better than our clients. And in our most recent client satisfaction survey, they spoke volumes. Our clients rated their overall satisfaction with our service at 9.4 on a 10 point scale! Clients are consistently astounded with Infosurv's level of professionalism, speed, and commitment to their project. But you don't have to take our word for it. Our Top 100 client testimonials tell it all.
Infosurv is the only full-service online research firm to offer a money-back quality guarantee on every survey project, and a low price guarantee that we’ll match the cost of any competitor offering similar services for a lower price.
Our promise is a bold one, but we know we can keep it.
Infosurv Competitive Advantage
Client service is our competitive advantage. The quality of our client service is measured by our responsiveness, technical & analytical expertise, and sharp focus on the individual needs of our clients. It is evidenced by our long list of glowing client testimonials and references.Infosurv Core Values
- Trust: We work hard to earn the trust of our clients and each other. To keep this trust alive we maintain the highest standards of integrity, openness, and work quality.
- Value: We run lean, work hard, and work smart to keep our costs down and our prices competitive. When we maximize quality and speed while minimizing cost, the result is value for our clients.
- Innovation: We know that innovation is the path to a superior client experience and superior business results. We’re always finding ways to improve.
- Balance: We work with focus, efficiency, and attention to detail. This helps us a maintain a sustainable work/life balance while still producing the high quality work for our clients. We do what it takes to get the job done right.
- Rewarding results: We measure and reward performance for every employee in every role. We base bonuses on profitability, client satisfaction, deliverables accuracy and sales growth. We celebrate our milestones and achievements.
