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Infosurv White Papers & Online Resources

Here you can download PDF format copies of our recent white papers & online resources or view an HTML version by clicking on the title:

Infosurv White Papers & Online Resources

PDF - Protecting Survey Data Integrity: Best Practices for Online Research
(121k)
Protecting Survey Data Integrity: Best Practices for Online Research
You Will Learn: 3 Proven Methodologies to Avert Disengaged or Fraudulent Respondents; The Cost of Not Following Data Integrity Best Practices...
Infosurv Research
PDF - Secure More Successful Product Launches
(592k)
Secure More Successful Product Launches
You Will Learn: Seven concept testing best practices; The ten fundamental questions you can answer with online concept testing...
Infosurv Research
PDF - Balancing Research with the Qualitative Equation
(276k)
Balancing Research with the Qualitative Equation
You Will Learn: Three approaches to successfully link qualitative and quantitative research together; The six steps to successfully conducting a focus group...
Infosurv Research
PDF - Reducing Risk with Market Research
(299k)
Reducing Risk with Market Research
Four ways survey research reduces the risks your organization faces; How to gauge the value of survey research for your company...
Infosurv Research
PDF - Reading Customers' Minds with Derived Importance
(268k)
Reading Customers' Minds with Derived Importance
How to exploit research to gain unparalleled understanding into the unspoken desires of your customers...
Infosurv Research
PDF - Survey Sampling & Survey Incentive Best Practices
(307k)
Survey Sampling & Survey Incentive Best Practices
How to use incentives to maximize response rate; How to determine the optimum sample size you need for valid results...
Infosurv Research
PDF - Survey Analysis Design: Keys to Making Sound Decisions From Survey Data
(253k)
Survey Analysis Design: Keys to Making Sound Decisions From Survey Data
Why expert survey analysis design leads better business decisions; Ways to protect the integrity of your data...
Infosurv Research
PDF - Survey Research Design: Delivering Actionable Intelligence
(322k)
Survey Research Design: Delivering Actionable Intelligence
Six simple steps to effective survey research design; A cost versus benefit analysis of survey research design...
Infosurv Research
PDF - Questionnaire Design: An Expert Approach
(452k)
Questionnaire Design: An Expert Approach
Methods to cut costs and maximize response through solid survey design; The most effective ways to ask questions...
Infosurv Research
PDF - A Guide to Valid Survey Results with Online Research
(199k)
A Guide to Valid Survey Results with Online Research
Learn How to Double Survey Response Rates; Discover the Pros & Cons of Online vs. Traditional Surveys...
Infosurv Research
PDF - Survey Software vs. Online Research Firms
(115k)
"Survey Software vs. Online Research Firms"
In today’s business environment of slashed budgets and tight corporate resources, doing “more with less” has become the new mantra...
Jared Heyman, Infosurv President & Founder
PDF - 5-point vs. 6-point Likert Scales
(115k)
"5-point vs. 6-point Likert Scales"
One of the most common scaled-response format questions in survey design today is the Likert scale. It was developed by the American educatorand organizational...
Chris Gwinner, Infosurv Senior Project Manager
PDF - Research For Business Decisions
(405k)
"Research For Business Decisions"
A great deal of attention has been directed toward the decision-making process. This process has been characterized in numerous ways, but essentially it involves...
Dr. Eli Cox III, Infosurv PhD Level Researcher
PDF - Focus on Employee Satisfaction
(874k)
"Focus on Employee Satisfaction"
By reducing the costs associated with employee attrition and increasing customer loyalty through improved employee moral companies can greatly improve their bottom line...
Jared Heyman, Infosurv President & Founder
PDF - Focus on Customer Satisfaction
(896k)
"Focus on Customer Satisfaction"
There is a simple and logical correlation between customer satisfaction and corporate profitability. Common sense tells us that a company, whose clients are completely happy ...
Jared Heyman, Infosurv President & Founder

Infosurv in the Press

Ragan, Inc.
"Employee surveys: How, why and when to conduct them"
Market research expert Chris Gwinner shares his secrets on the right way to do employee surveys
Published December 2007

(210kb)
"Could You Skate on Thin Ice?"
Ice skaters who change direction on a dime demonstrate how effective talent can be when coupled with the right tools for the job.
Published February 2007
PDF - Online Research Surpasses Phone Surveys
(23kb)
"Online Research Surpasses Phone Surveys "
Published February 2007

"Know when it's time to hire the professionals"
I remember an event from childhood when my mother asked my father to hire a plumber to fix a leaky faucet. “No, honey, that’s silly,” he retorted. “Why pay a plumber when I can fix the leak myself? Help me find my wrench.”
PDF - Americans Worried About Severe Weather Trends
(8k)
"Americans Worried About Severe Weather Trends"
Published September 2006
PDF - Service, Support, & Satisfaction
(30k)
"Service, Support, & Satisfaction"
When it comes to s-business, there is no metric more vital than customer satisfaction. Service and support is, by definition, a customer-centric activity. Despite the enormous impact...
Published September 2005, Sbusiness
PDF - What You Don't Know Can Hurt You
(183k)
"What You Don't Know Can Hurt You"
We’ve all had this experience:You walk into the store to buy something, say, a small appliance for your kitchen.You walk up and down the aisles looking for this item...
Published October 2005, Quirk's Marketing Research Review
PDF - Five steps to create effective online surveys
(139k)
"Five steps to create effective online surveys"
In the global economy of the 21st century, your organization's very survival can hinge on its ability to gather timely and accurate feedback from key business stakeholders...
Published November, 2004, Marketing News
PDF - What You Don't Know Can Hurt You
(208k)
"What You Don't Know Can Hurt You"
AS AN HR EXECUTIVE, your top priority is the recruitment and retention of top employees. Of course, keeping your top employees is a function of keeping them satisfied...
Published Winter, 2004, HR Matters
PDF - What You Don't Know Can Hurt You
(30k)
"What You Don't Know Can Hurt You"
Dissatisfied customers are a slow, silent killer. They defect one by one, often without making a sound. What's worse, they often bring other customers ...
Published September 27, 2004, CRM ViewPoints

Infosurv Client Press Releases

Americans’ Pessimistic View of Accident Prevention Poses Hurdle to Reducing Injuries "Americans’ Pessimistic View of Accident Prevention Poses Hurdle to Reducing Injuries"
Published October 2007
SkillSoft Survey Reveals Significant Percentage of Employees Question the Abilities of their Boss "SkillSoft Survey Reveals Significant Percentage of Employees Question the Abilities of their Boss"
Published October 2007
Data Losses Can Harm A Business Brand "Data Losses Can Harm A Business Brand"
Published August 2007
“Organized Crime” and “Technology Too Accessible” Are The Top Reasons for Employee Fraud in Financial Institutions "“Organized Crime” and “Technology Too Accessible” Are The Top Reasons for Employee Fraud in Financial Institutions"
Published July 2007
P2P Opens Up to Advertising "P2P Opens Up to Advertising"
Published July 2007
RSA Announces Findings of Annual Consumer Online Fraud Survey "RSA Announces Findings of Annual Consumer Online Fraud Survey"
Published January 2007
"American Workers’ Safety Concerns Don’t Reflect Reality"
May 30, 2006
"Retail Executives Identify Total Workforce Management as a Key Element of Improving Customer Service and Sales"
January 17, 2006
"Small Business Owners Worldwide See Optimistic Future And Feel Technology Gives Them a Competitive Edge, According to MasterCard International "
December 14, 2005
"Identity Theft Impacting the Uptake of On-Line Banking & E-Commerce"
June 27, 2005
"Cyota announces key findings from its second annual Financial Institution Online Fraud Survey"
January 20, 2005
"MasterCard Survey Finds Small Businesses Bullish On Q4 2004 and the Coming Year"
October 14, 2004

Infosurv Infobit Newsletters

July
2006
Do you like gossip? See what our clients are saying about Infosurv!
Infobit 6.7
June
2006
Looking for a new way to stay up to date on the latest research findings, industry trends, and expert knowledge?
Infobit 6.6
April/May
2006
We know that it’s difficult to choose a full-service online survey vendor. No two companies are exactly alike...
Infobit 6.5
March
2006
Do you have a research question that you need answered? Chances are, you are not the only one who is wondering...
Infobit 6.3
February
2006
We are very excited to announce the launch of our new case studies portfolio! These case studies contain an overview of...
Infobit 6.2
January
2006
The Infosurv Team would like to wish all of our clients, friends, and readers a very happy New Year! Thanks to...
Infobit 6.1
Sept/Oct
2005
Infosurv is proud to announce our most successful quarter ever! Our growth rate is nothing short of spectacular...
Infobit 5.8
August
2005
In this month's Infosurv Infobit we'll answer a few frequently asked questions regarding customer surveys....
Infobit 5.7
July
2005
In this month's Infosurv Infobit we'll explain a few important research concepts by defining some commonly used terms in...
Infobit 5.6
June
2005
Infosurv is pleased to announce the release of our first-ever Interactive Online Surveys Demonstration. This brief hands-on demo...
Infobit 5.5
May
2005
In this month's Infosurv Infobit we'll discuss five easy steps to creating your own online customer survey. The information in this...
Infobit 5.4
April
2005
In this month's Infosurv Infobit we'll examine a few topics of interest related to conducting an online market research survey. The information...
Infobit 5.3
March
2005
In this month's Infosurv Infobit we'll examine the latest research on customer satisfaction, how it affects the bottom line, and how it can...
Infobit 5.2
February
2005
Infosurv is pleased to announce the inaugural issue of the "Infosurv Monthly Infobit". This newsletter will be sent on a monthly basis to...
Infobit 5.1


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