Want to Make More Money? Engage Employees

“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying … Read More

Communicate More to Increase Employee Engagement

It’s hard to argue against increasing employee engagement. Research repeatedly shows that companies with more engaged employees have higher customer satisfaction, lower turnover and attrition, greater customer loyalty, and better … Read More

Key Questions for Employee Engagement

What are the essential elements of an Employee Engagement survey? Two Important Considerations in Conducting Employee Engagement Surveys One of the biggest challenges in measuring employee engagement is dealing with … Read More

The Demographics of Employee Engagement

Companies – especially very large companies – tend to think of their employees as monolithic. However much lip service we pay to treating each individual as an individual, by necessity … Read More

The Real Impact of Disengaged Employees

Much has been written about the impact of disengaged employees on your bottom line: lower productivity, lower customer satisfaction, and higher turnover all cause real, measurable losses in profitability. A … Read More