Employee Feedback Survey Design
Any company that values its staff should administer employee feedback surveys regularly. Feedback surveys offer invaluable insight into employee attitudes and opinions that can ultimately affect employee retention.Infosurv begins by designing a customized employee feedback survey for your organization, or taking your existing survey and preparing it to be administered via the Internet, telephone, fax, or paper. Infosurv offers questionnaire design consultation services standard to all clients, and reviews all employee feedback survey instruments to assure validity, reliability, and bias reduction.
Applying our
years of employee research experience and expertise, Infosurv can help
compose a highly relevant survey instrument that will yield sound and
valid conclusions while achieving the maximum survey response rate
possible.
As an optional service, one of our experienced PhD level researchers
can work interactively with the client to create an employee feedback
survey questionnaire "from scratch" tailored specifically to their
information needs and strategic objectives. Alternatively, we can
begin with one of our professionally- designed employee feedback
survey templates and then work interactively with the client to
customize the survey to their specific needs.
Our standard employee feedback surveys cover nearly every facet of employee feedback, including:
- Overall satisfaction
- Corporate culture
- Supervisor relations
- Training
- Pay and benefits
- Work environment
- Communications
|
Independent Variables |
Dependent Variables |
|
Supervisor relations |
Overall satisfaction |
|
Pay & benefits |
Likelihood to recommend |
|
Work environment |
Likelihood to stay |
|
Corporate communications |
Employee loyalty |
Our in-house research shows that employee attitudes are a better predictor of future employee behavior than past behavior. Our employee feedback surveys are specifically designed to accurately measure attitudes that affect real business metrics, like employee retention rates and turnover.
Infosurv
utilizes rigorous research methodologies to assure the reliability and
effectiveness of all of our employee feedback surveys. Various
technically advanced features can be built into our online surveys to
assure a smoother operation and more complete survey results,
including page-level branching logic to assure respondents are shown
only relevant items, response verification to assure all required
questions are completed, and a save-and-resume feature to allow users
to save and later resume a partially completed survey.
For more detail regarding these and other unique survey design services and technical features that we offer, please request a free copy of our brochure.
Employee Feedback Survey Administration
Once the
employee feedback survey design phase is complete, Infosurv will
consult with you to determine the best security level, incentives,
deadlines, and respondent notification method for your particular
project. We will help you with every decision along the way, applying
our experience and expertise to make the process as easy and
stress-free as possible.
We have developed propriety methods to protect the security of your
employee feedback survey while still maintaining respondent anonymity
when required. Using our unique Personal Access Code (PAC) system, we
can virtually guarantee against duplicate or unauthorized responses,
while maintaining 100% respondent anonymity when necessary.
Using our unique method, clients are protected against duplicate or
unauthorized survey responses. Meanwhile, Infosurv protects
employee anonymity by stripping response data of all identifying
information, including Personal Access Codes, before passing along
survey results to the client.
Over the years, we've identified various techniques to maximize survey response rates and effectiveness. Our proprietary survey methodology includes an introductory memo from the client CEO, carefully worded survey invitations, incentives, timed reminders, and touch-point management to avoid "over surveying."
For online employee feedback surveys, we send a personalized email invitation to each employee with simple directions how to access and complete the survey. Embedded in each survey link may be respondents' unique Personal Access Code (PAC) and/or demographic data. This means that when the respondent clicks on their link to access the survey, we can automatically identify them, validate their responses, and even assign them to a specific demographic subgroup for analysis.
Infosurv offers a number of unique services designed to help our clients achieve the maximum survey response rate possible, including personalized email reminders to uncompleted respondents.
Clients can track the results of their survey in real-time throughout the survey administration period. Our secure real-time, 24/7 reports menu allows clients to login via a secure link and view their current survey response rate, review preliminary results, and even download an updated raw data file.
For more detail regarding these and other unique survey administration services and technical features that we offer, please request a free copy of our brochure.
Employee Feedback Survey Analysis
Employee feedback survey results data is useless without insightful analysis. Our in-house data analysis staff and senior PhD level researchers are trained to turn your raw survey responses into meaningful and actionable conclusions. We carry a range of survey analysis packages to match every need and budget.
Our standard computer-generated analysis reports are designed to provide a variety of statistical, graphical and verbatim results summaries. All of our reports can be "cut" by respondent subgroups or time periods.
Sample reports are based on dummy employee satisfaction survey data, though similar reporting options are available for all types of surveys.
For clients requiring a more robust analysis solution, we offer the professionally-designed, customized Infosurv Insights Report. This report includes a number of proprietary analysis features as outlined in our brochure. Infosurv can provide survey benchmarking against normative data for an additional fee. We also offer a variety of custom analysis solutions including banner reports, custom Excel spreadsheet reports, etc.
Custom Analysis Solutions
In addition to the options outlined above, we offer a variety of custom analysis solutions including banner reports, custom Excel spreadsheet reports, significance testing, manual coding of qualitative responses, and other special requests.
For more detail
regarding the various analysis packages that we offer,
please request a free copy of our
brochure.
