We’ve worked with hundreds of satisfied clients over the past 20+ years. Hover over the logos below to see what they had to say about their experience!
You all were very timely, professional, and easy to work with through the entire process.
I like the pre-meeting or kickoff call you all schedule to provide you with all information about what may be going on. You then provide good feedback and great recommendations to tweak the survey year after year.
Very effective guidance in survey prep. Very effective communication throughout the process. Very clear report at the end of the process.
You listened, asked good questions and were flexible as our plans changed. You kept your commitments to us and provided everything we asked for. In addition to being knowledgeable and professional, each of the people we worked with were just plain nice!
Listened and remained flexible. This was our first instance of what will become an annual survey. Christian was extremely patient with us and the changes we requested. Analysis was great - really good summarization of key points on each slide, both the content and the visual. Very timely turnaround - much better than I think we even had a right to expect! Very pleasant people to work with - nice, smart, authentic.
Communication was open and collaborative. Deadlines were met. Very pleased with everyone that participated in discussions. You have a good team.
Very responsive to survey edits and reporting requests. The Insights Report is also well done. Another great experience. We appreciate the partnership.
When we were going through the process of developing the survey questions, I felt that we were presented with a strong set of questions and our PM really worked with us to go through each one to make sure it served the purpose we wanted. It was a collaborative experience and I appreciate how he explained why each question was chosen and if we wanted to make any changes or additions, he explained why it would or wouldn't work.
Both the Account Manager and Project Manager were extremely responsive to every request - quick, thorough, professional. I really appreciate that. As well, neither nit-picked over small changes in project timeline or scope. The final deliverable was clear and complete and delivered on time.
Infosurv understands our needs & every time they work with us very closely to meet them. Persons are very great & supportive, service is excellent, they always stand to meet all questions & upcoming requirements. With Infosurv we feel trust & confidence.
Listened to our needs and worked to improve our survey. You brought great ideas and the team is very friendly and helpful!
The team we worked with kept the time line we decided on and was always in contact with us. They also assisted in providing additional information upon request and complied with a few requests we had in the distribution of emails.
We've worked through a lot over the last year and have come a long way with our engagement survey and online portal. We're still continuing to finesse our process and the tools, but I'm pleased with our progress. Our Project Manager and Analyst have been a pleasure to work with and are truly focused on the customer experience.
Lenni is always one step ahead of us with suggesting ideas and changes. Always available and open to any new ideas and problem solving to make it work for our alliance members. Great partners!
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