Infosurv Resource Center

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  • What You Don't Know Can Hurt You [Part 1]
    Published September 27, 2004, in CRM ViewPoints magazine Dissatisfied customers are silent company-killers. Dissatisfied customers are a slow, silent killer. They defect one by one,...
  • 5 Steps to Create Effective Online Surveys
    Published November, 2004, in Marketing News magazine, pg. 23-24 In the global economy of the 21st century, your organization's very survival can hinge on...
  • What You Don't Know Can Hurt You [Part 2]
    Published Winter, 2004, HR Matters, pg. 26-28 As an HR executive, your top priority is the recruitment and retention of top employees. Of course,...
  • Research Terms Explained
    In this month's Infosurv Infobit we'll explain a few important research concepts by defining some commonly used terms in the market research...
  • Service, Support, and Satisfaction
    Published September 2005 in Sbusiness magazine, pg. 36-40 Customer and Employee Surveys for S-Business Organizations When it comes to s-business, there is no metric more...
  • We Keep Growing and Growing...
    Infosurv is proud to announce our most successful quarter ever!  Our growth rate is nothing short of spectacular, and we have you,...
  • What You Don't Know Can Hurt You [Part 3]
    Published October 2005 in Quirk's Marketing Research Review, pg. 48-53. We’ve all had this experience: You walk into the store to buy something, say,...
  • Happy New Year!
    The Infosurv Team would like to wish all of our clients, friends, and readers a very happy New Year!  Thanks to you,...
  • New Case Studies
    We are very excited to announce the launch of our new case studies portfolio! These case studies contain an overview of 12...
  • You've Got Questions, We've Got Answers
    Do you have a research question that you need answered?  Chances are, you are not the only one who is wondering. For...
  • The New Infosurv.com
    The wait is finally over! Last month, we launched the new and improved infosurv.com.  The new website has been under construction for the...
  • Meet the Founder
    Jared Heyman has led Infosurv since its founding in 1998, and has overseen survey projects for clients in a wide variety of...
  • Exciting Times
    This has been an exciting year in the online survey world. Our industry and our company have been growing by leaps and...
  • The Infosurv Foundation
    At Infosurv, we believe that successful business organizations have an obligation to support their community. We therefore founded the Infosurv Foundation over...
  • Americans Worried About Severe Weather Trends
    According to a new survey by Infosurv, many Americans see alarming climate change trends and feel unprepared for strong storms and other...
  • Know When It’s Time to Hire the Professionals
    Published November 2006 in Marketing News, pg. 25-26 I remember an event from childhood when my mother asked my father to hire a plumber...
  • Online Survey Company Infosurv Achieves Record Growth
    Infosurv, a leader in the field of online research specializing in customer and employee surveys, announced today an annual sales increase of...
  • Interview with Web Analytics World
    Infosurv Founder, Jared Heyman, recently sat down with Manoj Jasra of Web Analytics World to discuss the growing demand for online research. You...
  • Using the Right Tools for Research - Don't Skate on Thin Ice
    Published February 2007 in Overdrive, The Entrepreneur's Organization eNewsletter by Jared Heyman Ice skaters who change direction on a dime demonstrate how effective...
  • Online Research Surpasses Phone Surveys
    Atlanta, GA February 27, 2007 -- Telephone research used to be the accepted method to deploy a survey, says Jared Heyman, founder...