Employee Engagement Surveys
Employee engagement is a critical concern for any company that’s aiming to boost their bottom line. It refers to the amount of time and energy employees expend when performing their job duties, as well as to their commitment to the organization in general. Businesses with high employee engagement reap a number of benefits, which they ideally pass on to their team members. This leads to more engagement and, consequently, even more success.
Exactly how do you measure employee engagement, though? And once you determine a base level, what can you do to increase it?
Enter employee engagement surveys.
By asking the right questions, businesses can evaluate their team’s current commitment level. They can also identify key drivers that will enable them to foster an environment in which both individual employees and the organization as a whole can thrive. Engagement survey companies know how to unearth opportunities for growth like communication, recognition, and career development.
At Infosurv, for example, we’re determined to unlock the full potential of your workforce. Our employee engagement surveys are designed to evaluate factors within an organization’s control that affect the team’s commitment. After creating a custom survey that aligns with your unique company culture, values, and objectives, we’ll help you identify actionable strategies for boosting engagement in tangible ways, so you can improve your bottom line.
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Why Choose Our Employee Engagement Survey Services?
Infosurv was founded with one mission: Conduct research yielding insights with enough value that clients can use them to drive lasting organizational success. While we conduct a lot of customer experience surveys, we recognize the importance of evaluating employee engagement, as well. In fact, the two go hand-in-hand for facilitating long-term growth.
You have a lot of options to choose from when it comes to employee engagement survey companies, but there are a few reasons why we’re in a class of our own. At Infosurv, we promise to deliver:
1. Experience and Expertise
Our team comprises top professionals who are well-versed in the intricacies of measuring and improving employee engagement. With more than 20 years of industry knowledge and a deep understanding of best practices, we can steer your organization toward obtaining meaningful insights and then devising impactful solutions.
2. Comprehensive and Customizable Survey Options
Why opt for a one-size-fits-all approach when you can get surveys tailored to your company? At Infosurv, we recognize that every organization has unique needs, and our curated approach will capture the essence of your culture, values, and objectives.
3. Actionable Insights and Recommendations
Our researchers do more than just collect data. We’ll take things one step further and provide actionable tactics to empower you to drive positive change. That means after conducting a comprehensive analysis, we’ll provide a roadmap for boosting employee engagement, so you can ensure long-term success.
4. Confidentiality and Professionalism
We hold ourselves to the highest ethical standards here at Infosurv. Trust and confidentiality are paramount in our line of work. You will have peace of mind knowing our surveys are conducted with the utmost discretion and professionalism.
The Infosurv Process
When each of our employee engagement surveys is unique, they’re all comprised of the same basic stages. Following a proven process allows us to help clients identify the link between employee engagement and better business results.
1. Discuss Your Needs
Schedule a call with one of our senior consultants to discuss your organization's objectives and challenges. Our consultants are eager to understand your unique needs, so we can offer tailored solutions.
2. Review Our Proposal
After the call, we’ll craft a comprehensive plan that addresses your goals and workforce nuances. This customized strategy, created by experts, will aim to capture the essence of your organization and align with your aspirations.
3. Build & Conduct the Survey
Once the research plan is finalized and approved, our dedicated team will begin designing, building, and implementing the survey. Along the way, we’ll handle all the administration tasks, so the survey yields the highest quality data without placing the burden of managing any logistics on you.
4. Review the Results
Reviewing the results of your employee engagement survey might be the fourth stage of the process, but when it comes to growing your business, it’s just the beginning. We’ll help you translate the data into meaningful insights and then devise and execute a plan that will boost employee engagement in both the short and long term.
Benefits of Employee Engagement Surveys
Employee engagement surveys provide a platform for sharing valuable feedback about the inner workings of an organization. When those in leadership positions are well-informed of the team’s overall commitment to the company—and their satisfaction in how it’s run—they can take tangible steps toward fostering growth. With that in mind, businesses that conduct these surveys periodically and then act on what they learn can expect to reap the following benefits:
1. Unearth Hidden Concerns
Employee engagement surveys offer a safe space for employees to share their concerns, ideas, and feedback anonymously. This helps uncover hidden issues that might not come to light through regular channels, enabling management to address problems proactively.
2. Boost Employee Morale
By involving employees in the decision-making process, engagement surveys make everyone feel valued and heard. This boosts morale and creates a positive work environment where employees are more likely to be enthusiastic about their tasks.
3. Improve Retention and Reduce Turnover
Satisfied employees are less likely to seek job opportunities elsewhere. Engagement surveys identify areas for improvement, allowing companies to implement changes that increase job satisfaction and reduce turnover rates.
4. Enhance Productivity
Engaged employees are more invested in their work and demonstrate higher levels of productivity. Survey data helps identify factors that contribute to engagement, allowing companies to replicate and reinforce those positive aspects.
5. Identify Training Needs
Employee engagement surveys can reveal skills gaps and training needs within the workforce. Addressing these gaps through training programs not only improves employee performance but also strengthens the company's overall capabilities.
6. Enhance Communication and Transparency
Surveys encourage open communication between employees and management. The feedback received fosters transparency, as employees know their opinions are valued, leading to better relationships and a more cohesive work environment.
7. Drive Business Growth
Engaged employees are more likely to be innovative and go the extra mile for the company. Using engagement surveys, businesses can nurture a culture of innovation, leading to improved products, services, and, ultimately, business growth.
The Role of Employee Engagement in Business Success
Your company's success largely depends on its level of employee engagement. Fostering an environment in which your workers thrive will allow you to achieve both long-term employee retention and better employee performance. At the end of the day, employees who feel engaged produce their best work, thereby contributing to the organization’s overall success. High employee engagement will also transform your workers into your best ambassadors, so you’re never faced with a shortage of qualified candidates when hiring.
Different Methods of Measuring Employee Engagement
Measuring employee engagement is the first step toward building a more motivated and inspired workforce. Here are some of the most effective ways to do so:
Surveys are the primary method for measuring employee engagement. Whether you want to conduct long-form questionnaires or brief follow-up polls, we can help you identify issues across your organization over time. By asking the right questions, you’ll be able to gain a deeper understanding of your team’s engagement levels while uncovering valuable qualitative feedback.
Hosting one-on-one meetings is a great way to remain approachable while uncovering engagement levels. These sessions provide employees with a forum where they can voice concerns and provide feedback.
Interviews Across the Employee Journey
Conducting periodic interviews is another effective way to measure employee engagement. You can hold them at every stage of the employment journey, from initial recruitment to every promotion. While exit interviews are common, “stay interviews” can provide even more valuable insight because they allow you to gauge engagement and satisfaction in a more personalized and interactive setting. Analyze the feedback from the interviews to identify recurrent themes and key areas for improvement.
The Impact of Employee Engagement on Team Performance
Employee engagement plays a pivotal role in influencing the behavior and dedication of the team as a whole. Employees who feel valued and have positive sentiments about their work are more likely to go the extra mile and contribute to the organization's mission and goals. This satisfaction directly affects the cohesion of the entire team, fostering a stronger sense of purpose among all its members.
The Relationship Between Employee Engagement and Employee Retention
Organizations with a highly engaged workforce exhibit higher commitment among employees, increased productivity, and more loyalty. That means if your company has an engaged workforce, you'll likely experience lower turnover, mitigating the associated costs of recruiting and onboarding. Put another way, maintaining a strong company culture by boosting engagement is vital for retaining top talent and driving productivity.
The Role of Leadership in Fostering Employee Engagement
Good leaders understand their employees' unique needs and motivations, so they can cater to them. They also strive to create an environment that cultivates trust, collaboration, and creativity. Successful leadership extends beyond reaching short-term goals, however. It also emphasizes the significance of contributing to the organization's overall health in the long term. As a leader, you should recognize the importance of providing support, offering constructive feedback, and acknowledging hard work.
You should also practice self-awareness and objectively assess whether you’re a positive example to the team. Good leaders establish trust by modeling behavior, which is a great way to foster a fully engaged team. Overall, effective leadership is instrumental in creating a culture of employee engagement. It involves understanding employees' needs, promoting organizational health, and cultivating trust. By embodying these qualities, leaders can contribute to a highly engaged team that thrives in all circumstances.
The Impact of Employee Engagement on Customer Satisfaction
Happy employees are the key to ensuring customer satisfaction. When leaders prioritize their workers’ well-being, loyal customers will follow.
This is because engaged employees tend to go above and beyond for their customers. They are so committed to the company’s success that they’re not merely working for the paycheck. Instead, they have an intrinsic motivation to deliver excellence.
At the end of the day, satisfied employees who feel appreciated are better equipped to meet customers' needs, and you can be sure a customer who feels valued will return again and again.
How Employee Engagement Contributes to a Positive Company Culture
Employee engagement significantly contributes to shaping a positive company culture through:
Increased Employee Satisfaction
Employee engagement is closely tied to job satisfaction. Engaged workers feel fulfilled and content in their respective roles. This directly translates into a positive company culture where employees are more inclined to approach their work with enthusiasm and a strong sense of commitment.
Better Employee Retention
Employee engagement plays a crucial role in employee retention. A positive company culture, which actively promotes engagement, creates a sense of employee loyalty and commitment. If you foster a culture of employee engagement in your company, your workers will be less likely to seek opportunities elsewhere. This reduces turnover and its associated costs, ensuring continuity and stability while contributing to a positive work environment.
Enhanced Job Embeddedness
Job embeddedness refers to how employees are connected to their work, colleagues, and organization. Engaged employees tend to have stronger social connections, networks, and a greater sense of fit within their work environment, making it harder for them to consider leaving.
Want to see our team in action? Check out the case studies below to learn how our customer surveys have helped real clients generate real results.
Hover over the logos below to see what they had to say about their experience!
Frequently Asked Questions
It Doesn’t End with Data
At Infosurv, we don't just conduct employee engagement surveys and then leave clients to interpret the data on their own. We believe in going the extra mile, so they can turn raw data into tangible improvements.
That’s why our team will review the survey findings with you and then help you identify the most impactful opportunities to optimize employee engagement. We can also provide recommendations for addressing any areas of concern as effectively and efficiently as possible. These personalized recommendations will aim to foster greater engagement among your employees, creating an environment that motivates and inspires your workforce, increasing satisfaction and productivity.
We can also support you in building a culture of engagement over time by conducting repeat studies. With regular assessments, we’ll be able to identify trends, measure progress, and continuously refine our approach, so you can enhance employee engagement within your organization.
Turn to Infosurv for All Your Employee Engagement Surveys
Ready to build a stronger company culture by improving employee engagement? Turn to Infosurv for reliable research. We want to help you grow your business by providing data-driven insights, so you can make decisions with confidence. Schedule a consultation today to discuss your concerns regarding employee engagement, and we’ll devise a custom plan just for you.