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3 Sampling Challenges in B2B Marketing Research

May 5, 2015
B2B Marketing Research

If you’re about to embark on marketing research with a business-to-business population, there are several challenges you will need to address, not the least of which is sampling. While traditional consumer samples are difficult enough, B2B samples bring additional complexity. […]

Online Surveys Gain Popularity for B2B Research

April 28, 2015
B2B Research Surveys Illustration

The rule of thumb for B2B research used to be that you had to use telephone surveys. Now, however, the tide is turning, and online surveys are becoming more and more popular with business respondents. The reasons for this are: […]

A Tax Day 2015 Retrospective

April 21, 2015
A Tax Day 2015 Retrospective

Over the course of American history, the federal income tax has come and gone as the government needed money. However, in 1913, a constitutional amendment made income taxes a permanent fixture of our economy. Whether you paid or got a […]

Understanding What’s Important to Customers: Simple Conjoint

April 14, 2015
Power Sharing Illustration

By Pete Booth, VP Business Development Marketers and marketing researchers struggle to uncover what product and service attributes and features are truly valuable to customers. The long-standing approach of asking customers to rate importance on a five-point scale often does […]

Stop Using Net Promoter Score! (At Least as a Stand-Alone Metric)

April 7, 2015
Net Promoter Score Illustration

Would you evaluate a student on the basis of just one test score?  Or a baseball player on the basis of batting average only?  Or, a car based only on gas mileage? In 2006, when Fred Reichheld published The Ultimate […]

The Qualitative Research Trifecta: 3 Ways to Improve Quantitative Research

March 31, 2015
Qualitative Research Illustration

In The Complete Guide to Writing Questionnaires: How to Get Better Information for Better Decisions, David Harris provides researchers with his keys to designing better questionnaires. Harris posits that one of the reasons questionnaires (and the information they collect) fall […]

10 Tips for Marketing Research Reports That Get Read

March 24, 2015
Writing Marketing Research Report Illustration

Infosurv Research’s Insights Reports always receive accolades from our clients. We like to think that they are different – and better – from the average marketing research report. Why?  Because we focus on directly answering the project objectives and helping […]

St. Patrick’s Day is a Part of Marketing Research History

March 17, 2015
Guinness

Whether you believe that St Patrick really did drive the snakes out of Ireland or not, March 17th is the traditional day for shamrocks, shillelaghs, leprechauns, and the wearin’ o’ the green. What does marketing research have to do with […]

Why You Should Leave Questionnaire Design to Professionals [Part 2]

March 10, 2015
Survey Questionnaire Design Professionals Illustration

In Part 1 on questionnaire design, we took on questionnaire design with an emphasis on improving the respondent experience. By adopting a disciplined approach to the content of the questionnaire and focusing solely on the business challenge at hand, we […]