Lenni Moore is the Director of Operations at Infosurv. She’s always been passionate about fostering strong professional relationships. It’s precisely these relationships that allow her to exceed her clients’ expectations because she knows exactly what they want and then leverages her experience to get it for them.
Let’s admit it, we’ve all forgotten our manners. We are on our phones while others are speaking, we don’t RSVP to invitations, and we don’t acknowledge other people’s presence! And when this happens in the workplace, it’s a huge problem. Rude or discourteous behaviors in the workplace is a growing organizational problem that leads to […]
Much has been written about the impact of disengaged employees on your bottom line: lower productivity, lower customer satisfaction, and higher turnover all cause real, measurable losses in profitability. A 2013 Gallup Poll for American Express found that 70% of American workers are disengaged, and an ADP study estimated the real cost of employee disengaged […]
Virtual Reality (VR) is hot. Hardly a week goes by lately without some big announcement. Facebook acquires Oculus for $2B in March 2014. Google Launches Cardboard VR in May 2014. Samsung announces Gear VR in September 2014. Oculus launches as Rift in 1Q2016. Sony Project Morpheus is launched as PlayStation VR in 1Q2016 and is […]
The tech companies in Silicon Valley have brought us a new trend: extreme employee benefits. Think free gourmet lunches and trendy organic snacks. Round-the-clock designer coffees and Red Bull. Onsite yoga classes. Free massages. Housing assistance. Free haircuts. And even death benefits. Yes, talent competition has gone to an even greater extreme. Forbes’s reports: “Should […]
Who Bows to Vacation Shaming Last week, we disclosed a new behavior, “vacation shaming”, and documented it with a Google Consumer Survey measuring the prevalence of this disturbing workplace phenomenon. Now, let’s delve into vacation shaming a bit more. Who is most likely to succumb to being vacation shamed by their colleagues? As a reminder, […]
Ah, Memorial Day Weekend: The Official Start of Summer! Long lazy days of beach and barbecue. And most of all, vacation – that is, a break from work. Or is it? Turns out, Americans are not very good at taking vacations. And it’s not just because many Americans don’t have any paid leave, although that […]
We’ve probably all been saddled with lazy co-workers at one time or another. Those colleagues who just never seem to do very much work, but spend the day on the phone, on long lunches, and frequent coffee breaks. “Just wait until I’m the boss,” we seethed. And now, we’re the boss! And it’s time to […]
“Hire for passion, train for skill” is advice often given to businesses about potential hires. And that is truer for marketing research analysts than for any other category of hire. Clearly it goes beyond number crunching, to being able to relate those number back to the marketing challenge or business problem at hand. Critical thinking […]
Are you a service marketer or a product marketer? Or maybe both? You may not have ever thought about this, but there are some important differences that exist between the two. Back in the 80’s, AT&T faced competition for the first time in their history when the federal government deregulated telecommunications and they were forced […]
